Frequently Asked Questions
Everything you need to know about shopping for your home at BINO.
What is the standard shipping timeframe for BINO products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor and organizers?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
What materials are used in BINO storage solutions?
We use high-quality, BPA-free plastics, rust-resistant metals, and sustainable materials to ensure our products are both durable and safe for every room in your home.
Do you offer international shipping?
Currently, BINO ships exclusively within the United States. We are working on expanding our logistics to support international customers in the near future.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.